Does my item need to be boxed?
We operate a parcel collection and delivery service. Every item must be securely packaged to travel in our system.

What address details do I need to write on my package?
You must label all packages clearly with the destination address remember the postcode and a contact phone number is also helpful.
You may optionally add the sender's address, but this is not necessary.

How should I package my item?
We can only accept items that are professionally packed and are ready for the driver.
The item must be cushioned, protected with suitable outer packaging and the corners protected.
If the item is not correctly packaged the driver may refuse to collect and if the contents are not protected adequately any claim will be invalidated if damage occurs in transit.


I'm not sure of the exact size or weight of my package.
You need to know this information to use our services.
If these details are wrong, you will be charged the extra delivery / collection costs plus a £25 administration fee.