Collection
Only 1 collection attempt only will be made, If the driver calls to
collect a parcel and there is nobody available then you will still be
charged for the service. We can not guarantee a specific collection
time,
Please make sure somebody is available for collection, if collection
cannot be made due to no-one being available, you will not be entitled
to a refund. The driver will always leave a card if a collection
attempt has been made. Collection will be made at anytime between
0800-1800 Monday-Friday (excluding Bank Holidays)
Should the carrier fail to arrive for collection, we will rearrange
collection at no cost to you after checking the reason for non
collection with the carriers local depot